Our Privacy Policy
Alder Lab (“Alder Lab”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our application, website, and related services (collectively, the “Service”).
By using Alder Lab, you agree to the collection and use of information in accordance with this Privacy Policy.
Last Updated on January, 24, 2026
Information We Collect
We may collect and process the following types of data:
a. Store and Business Data
When you connect Alder Lab to third-party platforms (such as Shopify, Klaviyo, or Meta), we may access:
Store performance data (orders, revenue, products, customers)
Marketing and advertising metrics
Email marketing and campaign performance data
Website and conversion data
This data is used exclusively to analyze performance and generate insights.
b. Personal Data
We may collect limited personal information such as:
Name and email address
Account and authentication details
Contact information provided by you
c. Technical Data
We may automatically collect:
IP address
Browser type and device information
Log data and usage data
How We Use Your Information
We use the collected data to:
Analyze ecommerce performance and trends
Detect opportunities, anomalies, or potential issues
Generate recommendations and insights
Provide conversational analytics via AI
Improve and maintain the Service
Ensure security and prevent abuse
Comply with legal obligations
We do not sell personal data to third parties.
Third-Party Integrations
Alder Lab integrates with third-party platforms, including but not limited to:
Shopify
Klaviyo
Meta (Facebook / Instagram Ads)
Data accessed from these platforms is used only for the purposes explicitly authorized by the user and in accordance with each platform’s API policies.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure data storage
Access controls
Encryption where applicable
We retain data only for as long as necessary to provide the Service or comply with legal requirements.
Data Sharing
We do not share your data with third parties except:
When required to provide the Service
When legally required
With service providers acting on our behalf under strict confidentiality obligations
Data Subject Rights (GDPR & CCPA)
Depending on your location, you may have the right to:
Access your data
Request correction or deletion
Restrict or object to processing
Request data portability
To exercise these rights, contact us at the email address below.
GDPR Compliance (Shopify Webhooks)
In accordance with data protection laws, Alder Lab supports mandatory GDPR webhooks, including:
Customer data requests
Customer data deletion
Shop data deletion
These requests are processed securely and promptly.
Cookies and Tracking
We may use cookies or similar technologies for essential functionality and analytics. You can control cookies through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at team@alderlab.io